Field notes
Recent thinking from the studio
Deep dives from our AI pod on orchestrating copilots, automations, and strategy sprints
that actually ship. Fresh briefs arrive every month.
Mar 8 · Copilot Architecture
Designing retrieval copilots that stay grounded
How we pair vector stores with guardrails and human-in-the-loop review so knowledge
copilots earn trust inside regulated teams.
- RAG
- Governance
- Evaluation
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→
Feb 24 · Automation Playbooks
From intake to action: stitching AI into ops stacks
A three-layer framework for routing requests from email, chat, and voice into the exact
workflow automations product teams already run.
- Automation
- Zapier/Make
- Ops design
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→
Feb 6 · AI Change Management
Winning buy-in for AI programs in 30 days
We outline the workshops, metrics, and narrative artifacts that keep executives,
operators, and compliance aligned through the first launch.
- Strategy
- Enablement
- Playbooks
Read the brief
→